Click it and Unblock the Notifications
Budget 2026: Deloitte Proposes Real-Time Income Tax Refund Tracking System to Bring Parcel-Like Transparency
Deloitte India's proposal for a real-time income tax refund tracker on the e filing portal offers live status labels, timelines and alerts, with a Raise Concern feature to improve transparency and reduce helpline workload amid Budget 2026-27 considerations.
Deloitte India has suggested a real-time income tax refund tracking system for Budget 2026–27, promising detailed, live updates on refunds. The proposal targets all income-tax filers and seeks to place refund visibility on par with parcel tracking, using clear stages, time estimates, and built-in tools to raise concerns.
The system aims to ease stress for individuals and businesses who wait weeks or months without clarity. Deloitte believes that better information on refund stages will reduce repeated log-ins, cut down formal complaints, and help taxpayers plan cash flows, especially during periods when refunds form an important part of their finances.
How the real-time income tax refund tracker would work
Under the proposal, a new dashboard would appear on the income-tax e-filing portal. It would show live labels such as "Under Processing," "Approved," "Sent to Bank," or "Credited", along with expected timelines for each step. SMS and email alerts would notify taxpayers whenever the status moved forward or faced a delay.
The suggested tracker also includes a dedicated 'Raise Concern’ button on the portal. Taxpayers could use this to flag delays at any stage instead of filing separate grievances. Deloitte wants this tool linked with existing grievance redressal systems so that complaints move faster and are easier to monitor.
Why taxpayers need a real-time income tax refund tracker
Currently, many taxpayers depend on brief terms like "processed" or "refund issued" that reveal very little about progress. These short messages do not show whether the refund is stuck at verification, bank transfer, or any other checkpoint, which leaves many users confused and repeatedly checking the income-tax portal.
This gap often increases workload for call centres and grievance cells, as taxpayers seek clarification on refund timing. Deloitte notes that people now use apps for most services and therefore expect similar clarity from government platforms. Better visibility is expected to raise confidence in digital tax administration and improve the overall user experience.
Key stages in the proposed real-time income tax refund tracker
To mimic parcel tracking, Deloitte suggests defined refund stages with clear meanings. An example layout is shown below.
| Status shown | What it indicates |
|---|---|
| "Under Processing" | Return accepted and under review by the Income Tax Department. |
| "Approved" | Refund amount confirmed and cleared for payment. |
| "Sent to Bank" | Refund file transferred to the bank for credit. |
| "Credited" | Refund successfully deposited in the taxpayer’s bank account. |
Deloitte explains that the broader goal is to make income-tax refunds more predictable for users. According to the proposal, a real-time tracker would "bring predictability and transparency" to the tax ecosystem, aligning with rising digital expectations as more services move online and taxpayers seek app-like visibility from public platforms.
The recommendations will now be examined by the government and the Central Board of Direct Taxes before the Union Budget 2026–27. Until any approval, taxpayers must continue using the present refund-status feature, which shows limited information, though Deloitte argues that the proposed tracker could bring India closer to common global practices on refund visibility.
Sign in with Google